Software Quality Management

Course Description

Nowadays quality management is more and more necessary for the performance of software systems in which on our daily lifes rely increasingly. A proper quality management leads to significant gains in productivity, predictability, reduced defects and reduced costs.

Many organizations that develop or buy software look this activity as cost and not as an investment. This investment must be applied in a correct form and as early as possible in the development lifecycle. Build and manage a qulity software team is nowadays a complex activity that musc be learnt and adjusted acording to the contexto of organizations.

Some questions that this course will help to answer:

Why the quality starts before the tests?
What is the difference between a review and inspection?
What is the efficiency of different methods of quality control?
Why when my product goes to production there are always errors, even if the test phase runs for a long time?
Why in my company all the time spent to monitor the quality is considered a cost rather than an investment?
How to plan and manage the whole process of quality management?

Objectives

This course aims to provide an overview on what should be the quality of software management within a company. It will clearly show the steps necessary to have quality control within an organization, and the main techniques and strategies to implement the concept of continuous improvement.

Audience and prerequisites

This course is for professionals related to the software lifecycle, from testing engineers to requirements engineers, also include project managers, test managers and software engineers. the course coes not require graduated training but some prior involvement in software projects.

Topics

General concepts of software quality
Building a quality process
Control a quality process
Monitor a quality process
Create a group of software quality
Reviews
Inspections
Tests management
Planning quality
Models of reference
Aquisitions and services

Practical Components

Construction of a quality process
Critical points in monitoring a quality process
Management and planning of tests
Application of concepts to the reality of the company
Review and inspect documents
Understanding the impact of acquisitions and services in quality

Methodology

The presentation of the proposed topics is intercalated with individual and group exercises. The course also has a practical component (hands-on) with some tools. Trainees will be evaluated based on performance during the various sessions and based on individual final proof.
The trainees receive a certificate of approval or frequency.